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How to Choose the Best Water Restoration Company for You



When water damage occurs in your home, choosing the best water restoration company is important to help you restore your property. Many companies offer water restoration services, so it can be difficult to decide which one is right for you.


In this blog post, we will provide tips for choosing the best water restoration company and discuss some of the things you should look for when making your decision.


We also share more information on how you can use our water leak sensors to avoid needing a restoration company in the first place!


Tips for Choosing the Best Water Restoration Company

To choose the best water restoration company, you will need to do some research as well as define what makes a water restoration company a good fit for your needs. To help you get started, here are some things you should consider!

8 tips for choosing the best water restoration company:

  • Has good reviews

  • Has experience and certifications

  • Is available 24/7 or has emergency certifications

  • Can handle both water mitigation and water restoration

  • Is close by

  • Uses state-of-the-art equipment

  • Provides a free assessment and cost estimate

  • Helps you navigate the insurance process

Has good reviews


This may seem like a no-brainer, but you’d be surprised how many people choose a water restoration company based on price alone. While cost is certainly an important factor to consider, it should not be the only thing you look at when choosing a water restoration company.


Be sure to read reviews of water restoration companies before making your final decision. This will give you a good idea of the quality of their work and customer service.

We've written two guides on the best water restoration companies in Houston and Dallas if you are looking for a service in the Texas area!


Has experience and certifications


When water damage occurs, you want to be sure that the water restoration company you choose has experience dealing with this type of situation. Water damage can be a very tricky thing to fix, so it’s important to choose a company that knows what they’re doing.

The last thing you want is to have your water damage situation made worse by a company that doesn’t know how to properly handle it!


You can start by checking their certifications. The Institute of Inspection Cleaning and Restoration Certification (ICRC) has a list of relevant certifications you may want to ask your restoration company about. Additionally, you may want to think of a list of things you should ask your water restoration company before they visit.

Is available 24/7 or has emergency services


One of the most important things to look for when choosing a water restoration company is whether or not they offer 24/7 emergency services. If something happens outside of normal business hours, you want to know that you can rely on your restoration company to help you out.

Additionally, you will want to see if they are able to support you in the case of an emergency. An example would be in the case of extreme flooding... especially if you've not been able to stop the leak source yourself!


Can handle both water mitigation and water restoration


When water damage occurs, it’s important to have a company that can mitigate the water and restores your property. Water mitigation is the process of stopping the water from coming into your home, while water restoration is the process of repairing the damage that has already been done.

Ideally, you want to find a water restoration company that can do both water mitigation and water restoration. This way, you can be sure that your home will be taken care of from start to finish.

Is close by


If you are having a true emergency, the ability of the water restoration company to come and stop the leak is essential for stopping further damage. Additionally, the work may take several days for the company to complete and you may even need them to come out again further down the road if there are new issues.


While proximity may not be the final deciding factor, you will definitely want to consider this heavily before selecting a water restoration company!

Uses state-of-the-art equipment


There are many tools that can be used to mitigate water damage and restore your building. Dehumidifiers, Air Movers, Moisture Meters... the list is truly endless!


While no one expects you to become an expert on water damage equipment, it is still good to ensure the water restoration company you are considering has state-of-the-art equipment to get the job done correctly.


Provides a free assessment and cost estimate


Beware of any company that is willing to give you a final quote without viewing your location! Water damage often goes deeper than the eye can see and can often lead to structural issues.


That being said, many companies should be able to provide a free cost estimate based on the size of the issue and the type of damage done. Be prepared to answer questions regarding the cause of damage, type of materials involved, type of water involved, and if there is mold.

You can also get a ballpark estimate by consulting a guide on water damage restoration costs.


Helps you navigate the insurance process


There are a lot of moving parts when it comes to water damage restoration. Not only do you have to worry about the repairs, but you also have to deal with the insurance company. The best water restoration companies will help you navigate the insurance process. You will need them to properly document everything so that you can file your claim.


What should you do after choosing the best water restoration company?


After you've solved your current problem, you will want to look into how you can prevent water damage from happening in the first case. For most people, the obvious answer to this is to install a leak sensor system.

water leak sensor
Droplet Pro™ by Perceptive Things®

You can place these devices around your home that will detect leaks and automatically shut off the


water to prevent further damage. While they may not be able to stop all water damage, they can certainly help reduce the chances of it happening again in the future!


For water leaks, Perceptive Things® recommends our Droplet Duo™ and Droplet Pro™ sensors.



Final Thoughts on Choosing the Best Water Restoration Company


These are just a few of the things you should look for when choosing a water restoration company. Be sure to do your research and ask around for recommendations before making your final decision.


We hope that this blog post has been helpful in guiding you through the process of choosing the best water restoration company. If you have any questions, feel free to reach out to us and we would be happy to help!

Have you used a water restoration company before? Do you have any tips to add to this list? Be sure to leave them in the comments section below!

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